Dubai · Website Care
Web hosting in Dubai — the server, the domain and the mail in your own name.
We set up and configure the hosting rather than reselling it: the server chosen and provisioned, the panel and pipeline built, mail migrated to Google Workspace or Zoho, then patched and scanned on a schedule. Every account is registered to your company.
- Registrar and DNS in your name
- AWS, VPS, dedicated or shared
- No mark-up on infrastructure
What's included
Six things the layer underneath has to cover.
Hosting and business email are usually bought from two suppliers who each blame the other. Here they are one arrangement, because they share a DNS zone and they tend to fail together.
The right server, provisioned in your account
Shared plans, WordPress hosting, a VPS, a dedicated box or AWS — chosen against the site in front of us rather than against a price list, and the honest answer is often smaller than what you are currently being sold. Whatever it is, it is bought in your company's name and billed to you directly.
Unmanaged servers, made manageable
A bare VPS or dedicated server is cheaper for a reason: nothing on it is configured. We do that work — web server, PHP, database, firewall, users and keys — and put cPanel, Plesk or CyberPanel in front of it where your team wants a panel rather than a terminal.
Staging and a deploy pipeline
A staging environment on the same platform and configuration as production, so what gets tested is what ships. We implement the CI/CD path so changes deploy from the repository rather than from a laptop and an FTP client, which means every one has an author, a date and a version to go back to.
Domain, DNS and certificates
The registrar account in your company's name, the DNS zone written down record by record, and TLS issued and renewed automatically rather than by whoever happens to remember. Domain and certificate expiry dates are watched separately, because both fail on a date somebody set two years ago and forgot.
Business email, created and migrated
Google Workspace or Zoho Mail set up on your own tenancy — users, aliases, shared addresses and groups — or webmail on the hosting where a handful of accounts is genuinely enough. Existing mail is migrated with its folder structure intact rather than left behind on the old server, and SPF, DKIM and DMARC are published so it can prove it is yours.
Patching, scanning and backups
Operating system and package updates applied on a schedule instead of when something breaks, WPScan run against WordPress installs to catch a vulnerable plugin before somebody else finds it, and daily backups kept off the machine that serves the site with a stated retention.
Who it's for
Three signs the infrastructure is the problem.
It rarely announces itself as one. It arrives as a page nobody can make faster, a customer who says they replied weeks ago, or a renewal invoice from a company nobody in the room recognises.
Nobody is certain where any of it lives
The site is hosted somewhere, the domain renews on a card that may still belong to a former employee, and the mail was configured by a developer who stopped answering two years ago. Nothing is broken today, which is precisely why it has been left. The first piece of work is an inventory, not a migration.
You cannot name the company that bills you for the server without checking a statement.
Your own email keeps landing in junk
Quotations, invoices and booking confirmations are missed often enough that somebody now telephones to ask whether an email arrived. Sometimes the cause is missing authentication records, sometimes it is the website sending mail from a shared server address, and the two are not alternatives — a domain can be failing on both at once.
Someone in your company routinely says “check your spam folder”.
A host whose only answer is a bigger plan
The site drags at the hours that matter most, support replies with a link to an upgrade page and no explanation, and there is nowhere to test a change before customers see it. Past a certain point more optimisation work buys very little, because the machine underneath is what is setting the ceiling.
Your host has never given you a reason for a slow response, only a plan.
How we deliver it
Five stages, and nothing points at the new host until it works.
A move is only risky at one moment. Everything before it is preparation you can check, and everything after it is a rollback we hope not to need.
01
Inventory what exists
Who the registrar is, what the DNS zone actually contains, where the site is served from, which certificates exist and when they lapse, where mail is routed, and whose card each of those renews on. It ends as a written list rather than a memory, and the list is yours whether or not anything moves.
02
Decide where it should live
The platform is chosen against the site rather than against a price list: shared, WordPress hosting, a VPS, dedicated or AWS, weighed on what it is built in, how much traffic arrives and at what hours, whether your team wants a control panel, and whether anything obliges the data to stay in a particular country. You get the reasoning, including the cases where the answer is to keep what you have.
03
Build it alongside the old one
The new server is provisioned in your account and configured from bare — web server, PHP, database, firewall, users and keys, plus cPanel, Plesk or CyberPanel if you want one — then the site is copied onto it and runs on a temporary address while the live one carries on untouched. Mailboxes are created in parallel and existing mail migrated into them, folders intact, before anything is rerouted.
04
Cut over
Record time-to-live values are lowered a day or two ahead so the change propagates in minutes rather than over the following two days, then DNS is switched at an hour that suits your traffic rather than our calendar. Both mail servers keep accepting for the domain while it settles, and the old host stays running as the way back.
05
Hand over the accounts, then watch them
Ownership confirmed in your company's name and our own access reduced to a user seat. Alerts are tested by taking the staging site down on purpose, so you know the alarm sounds. Renewal dates go into a calendar somebody reads, and a short runbook says what to do at two in the morning.
Stack
Boring technology, chosen so the next developer recognises it.
Nothing here is exotic. That is the point: an unusual stack is a lock-in mechanism dressed up as innovation.
- Infrastructure
- VercelAWSCloudflareGitHub ActionsSentry
Deliverables
What you receive, and what you could leave with.
Every item below is either an account you can sign into or a file you can open. None of it requires us to be reachable.
- A written inventory: every domain, DNS zone, hosting account, mailbox and certificate, who it is registered to and the date it renews
- The registrar, DNS and hosting accounts registered to your company, with our own access sitting on a user seat you can revoke in a click
- A staging environment on the same platform and configuration as production, on its own address
- The DNS zone exported as a file, so the records can be rebuilt anywhere without reconstructing them from guesswork
- SPF, DKIM and DMARC records published for your domain, with the DMARC reports going somewhere a person reads
- Mailboxes, aliases and groups created, with existing mail migrated and the old mailboxes left in place until you say otherwise
- Daily offsite backups with a stated retention, and one restore performed and shown to you before go-live
- A one-page runbook: how to add a mailbox, where the backups are, and who to call when the site is down
Infrastructure is billed by the providers straight to your own accounts, at their prices. We charge for running it rather than for reselling it — which is also what makes leaving simple: moving to another supplier is a permissions change, not a migration you have to buy back.
Pricing
What it costs to have somebody own this.
AED 1,500
per month
The Launch care tier, which is where a small business site sits. A bigger estate, a heavier store or a written response time moves it to AED 6,500 or AED 15,000 a month. Server and mailbox fees stay on your own provider accounts at their published prices; what you pay us covers running them, and the two never arrive blended into one number. Prices exclude 5% VAT, and plans cancel with thirty days' notice.
What changes the priceWhat that covers
- Server provisioned and configured, with staging that matches production
- Control panel where you want one — cPanel, Plesk or CyberPanel
- Deploys from the repository, with the CI/CD path implemented
- OS and package patching on a schedule, WPScan on WordPress installs
- Business email created, migrated and authenticated
- Every account registered to your company, with us as a user
Clinics and healthcare
Appointment reminders, results notifications and referral correspondence are clinical communication before they are marketing, so mail that quietly lands in a junk folder is a patient problem rather than an inconvenience. The sector also has to answer questions a brochure site never faces: where patient records physically sit, how long they are retained, and what was consented to — decisions taken at the infrastructure layer under the UAE Personal Data Protection Law, not in a cookie banner.
Real estate and brokerage
Mail leaves a brokerage from everywhere at once — the CRM, the portal feed, a campaign tool, the website's own enquiry forms — and every one of those senders has to be authorised in the domain's records or a share of it is filtered before anyone reads it. The same records are what make the domain harder to impersonate, which matters in a market where a convincing email about a deposit is a live risk rather than a theoretical one.
Hosting and email are the infrastructure end of our post-launch care practice and this is the page about where the site lives rather than what is done to it each month. If the hosting is already sound and the risk is simply that nobody is looking after the site, a support plan is the closer fit.
Questions
Asked before moving the hosting.
Only when something specifically requires it. For a marketing site the deciding factor is usually the content delivery network rather than the country the origin server sits in, and visitors in the Gulf are served from a nearby edge either way. Website hosting in the UAE becomes the requirement when a contract, a regulator or a client's procurement team says the data must stay in the country — and then it is a constraint to design around rather than a preference.
No mark-up. The hosting provider and the mail platform bill your own accounts at their published prices, and those invoices reach you directly rather than through us. What you pay us is for running it, and that sits inside a care plan from AED 1,500 a month for a small business site, excluding 5% VAT. Mailboxes are charged per person by Google or Zoho, so that part of the bill follows your headcount.
Because the mail cannot prove it is yours. SPF, DKIM and DMARC tell receiving servers which services are permitted to send in your name and what to do when a message fails those checks; without them a genuine quotation looks much like a forged one. The other cause worth checking early is the website sending mail directly from the web server, on an address it shares with strangers. Both are configuration rather than a rebuild.
In the ordinary case, yes. The new environment is built and tested on a temporary address before anything points at it, record time-to-live values are lowered ahead of the switch so DNS propagates in minutes rather than over a day or two, both mail servers keep accepting during the change, and the old host stays live as the way back. The risk is not zero, which is why it is scheduled around your quiet hours rather than ours.
Usually, and what decides it is the registrant on the record rather than who paid the invoice. If your company is already the registrant, a standard registrar transfer is enough. If the developer's name is on it, that is a change of registrant instead — a documented process the registrar runs under the TDRA's .ae Domain Name Policy, which in the restricted zones such as .co.ae turns on a UAE trade licence in the new registrant's name. We read the record and the registrar's current procedure before promising a date.
You buy them, in your own tenancy, and we create and configure them. Google Workspace suits teams that live in a browser and want simple administration; Zoho Mail costs less per user and covers the same ground for most businesses here; webmail on the hosting is defensible for a handful of accounts and no more. We set up whichever you choose, migrate the existing mail into it, and publish the records that authenticate it.
It should never get that far — certificates are issued and renewed automatically, and the expiry date is monitored separately in case a renewal itself fails. That second check earns its keep because an expired certificate is one of the few faults your customers meet before you do: the browser stops them with a security warning instead of showing a slow page, and the enquiry form is unreachable behind it. Domain expiry is watched the same way, for the same reason.
Both, though they want different things. WordPress and WooCommerce need a current PHP version, real caching, a staging environment and WPScan run against the plugin set on a schedule. Custom builds deploy from the repository to a platform such as Vercel, or to AWS and Cloudflare where the traffic justifies it. Shopify hosts itself, so there the work is the domain, the DNS records and the mail rather than a server at all.
Ready to build something that lasts?
Tell us what you need. You will get a scoped response with an indicative price — from an engineer, not a salesperson.